1. Who we are
Sara Traders Limited, company number 17296681, is the controller of personal information collected through this website. Our registered office is 4A The Generals Walk, Enfield, England, EN3 6BX. Privacy questions and rights requests can be sent to sales@saratraders.co.uk.
2. Information we collect
We may collect your name, work contact details, company or trading name, registration and VAT numbers, product requirements, order quantities, messages and correspondence. Restricted areas may also process account identifiers and security information. We collect basic technical and security information needed to deliver and protect the website.
3. Why we use it
We use information to answer enquiries, verify that a request is business-to-business, prepare quotations, manage orders and supplier relationships, provide support, prevent misuse, keep appropriate business records and meet legal obligations.
4. Our lawful bases
Depending on the activity, we rely on steps requested before entering a contract, performance of a contract, compliance with legal obligations, and our legitimate interests in operating, securing and improving a B2B wholesale business. If we introduce optional email marketing, we will request a separate choice where required.
5. Sharing information
Information may be processed by service providers that support website hosting, secure sign-in, communications, data storage and professional advice. If you choose WhatsApp, your interaction is also subject to WhatsApp’s own privacy practices. We may disclose information where required by law or in connection with a business reorganisation. We do not sell personal information.
6. International processing
Some technology providers may process information outside the UK. Where required, we use providers and safeguards intended to protect personal information in accordance with UK data protection law.
7. Retention and security
We retain enquiry and account information only for as long as reasonably needed for the business relationship, dispute handling, security and legal or accounting requirements. Retention is reviewed according to the nature of the record. We use proportionate organisational and technical measures, but no online service can guarantee absolute security.
8. Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to our use of your information. You may also complain to the Information Commissioner’s Office. Contact us first at sales@saratraders.co.uk so we can try to resolve the issue.
9. Changes
We may update this notice when our services or legal obligations change. The latest version will remain available on this page.